Our goal with our Collection Centers is to make the disposal of household hazardous waste easy – but we understand that not everyone can make it to our locations. In the spirit of our motto that hazardous waste disposal shouldn’t be difficult, we also provide a pick-up service where we can come to your home and save you the trip. If you are a Massachusetts resident, you can use our service to have household hazardous products picked up from your home by our NEDT trucks. Learn how it works below.
How Our Pick-Up Service Works
Like with our in-person collection center service, our goal is to dispose of your hazardous waste as quickly and efficiently as possible with our pick-up service. All it takes is four easy steps:
#1 Contact NEDT
Fill out the form below or call NEDT at 1 (866) 769-1621.
#2 Collect Information
We’ll call for more information on products. Provide info via the form to speed up the process.
#3 Get a Quote
With the information provided, we’ll provide a quote for pick-up.
#4 Pick-up Products
Once the quote is paid, we’ll schedule pick-up. A final invoice may be charged.
Frequently Asked Questions
Below are some of the most common questions about our pick-up service. Simply click the + icon next to the questions to see our answers.
What household products can be picked up?
We accept most forms of hazardous products found at home, including: Latex and Oil-based Paints, Solvents and Thinners, Automotive Fluids (Motor Oil, Antifreeze, etc.), Batteries, Cleaning Products, Fluorescent Lighting, Electronics, Monitors and TVs, Gasoline, Mercury and Mercury-Containing Devices, Pool Chemicals, Pesticides and Herbicides, Sealers and Adhesives, Spray Cans, and Propane Tanks. See our What We Accept Page for more information, including restricted products.
What is your service area for your pick-up service?
We serve all residences within Massachusetts – sadly, due to state laws, we’re unable to service surrounding states with our pick-up service, regardless of distance. However, residences from out-of-state are allowed to deliver their household chemical wastes to one of NEDT’s Collections Centers.
How much does this service cost?
Using the information provided, we estimate the amount of household hazardous waste using our pricing system, plus a charge for pick up. We’ll provide this information over the phone as a quote and collect payment information. Then we’ll schedule a pick-up date. Once we’ve picked up the products, there will be a final invoice to match the estimate with the final amount picked up.There may also be additional fees if NEDT staff need to spend significant time removing hazardous products from your home. See the “What can I do to make the process easier?” FAQ for more details.
Do I need to be there for pick up?
No. While we can schedule for pick up while you’re there, for your convenience, you can also place it outside in front of the garage or other easily accessible place for contactless pickup. Just let us know when discussing your location and needs.
Are there any requirements for pick up?
While there is no minimum amount of hazardous products we’re willing to pick up, customers generally wait until they have a reasonable amount of waste due to the service charge included in the invoice. You can take our online quiz to find out if it’s time for a trip or pickup.
Is this only available for household hazardous waste?
Yes. Our Household Hazardous Products Collection Centers are only for residential waste – businesses will need to use our commercial side at NEDTinc.com unless you are registered as a Very Small Quantity Generator (VSQG) with the MA DEP. Read more about the program and how to get registered in our post, Small Business Hazardous Waste: MA’s VSQG Requirements.
What can I do to make the process easier?
Make sure to gather and stage your products when estimating how much you have. Not only will this make taking photos of the grouped materials easier, but also for when we come for pick-up. Place them in a shed or garage for easy access by our team so we can avoid hauling hazardous material through your home.
NEDT Pick-Up Form
Please fill out the form to the best of your abilities. The information you provide will help us better quote you for the services and bring the right truck for the job. If you have any questions, don’t hesitate to contact us.
Once you’ve filled out the form or called us, we’ll get back to you as quickly as possible with a final quote and to schedule your pick-up. If you have any questions, give us a call at 1 (866) 769-1621 or email us at info@nedt.org.
